Remote Support Technician 220-603
20 hours - valid for 6 months
Course Cost (excl. VAT): £50.00
Introduction
This course will prepare learners for the CompTIA A+ Remote Support Technician exam, which is one of the exams they can elect to take to earn CompTIA A+ certification.
They’ll look at a wide range of practical IT skills including installation, configuration, diagnosing, preventive maintenance and basic networking.
Click to learn more about the requirements for the CompTIA A+ Certification.
Who is the course for?
This course is for anyone preparing for the CompTIA A+ Remote Support Technician exam. There are no formal entry requirements, although a good working knowledge of computers and IT is essential.
What will you get from this course?
When you have completed this course you will be able to:
- Take the CompTIA A+ Remote Support Technician 220-603 exam
- Demonstrate skill and competence in supporting customers remotely
- Demonstrate a sound understanding of, and competence in:
- Installation
- Configuration
- Diagnostics
- Preventative maintenance
- Basic networking
- Installation
Course features
Full-page images allow you to experience applications as if they were open on your computer, and exercises allow you to practise in the application being studied. The course includes a variety of questioning formats, and a skill assessment generates a learning ‘path’ which is customised based on your results.
‘Search text’ function enables you to rapidly search all text in the course to retrieve the information required.
You can start the course straight away and access it at any time, providing you have the use of a computer with an Internet connection. The course is available for six months from the date first accessed.
Modules
- Installing and Configuring PC Components
- Troubleshooting and Preventive Maintenance
- Advanced PC Troubleshooting
- Major Windows Structures
- Optimizing Operating Systems
- Operating System Utilities
- Basic OS Troubleshooting and Maintenance
- Printers and Scanners
- Troubleshooting Printer Problems
- Installing Local Area Networks
- Wide Area Networking
- Network Troubleshooting
- Security
- Professionalism and Communication
- Practice Exam 1
- Practice Exam 2
- Practice Exam 3
- Practice Exam 4
- Practice Exam 5
- Practice Exam 6
Other courses you might be interested in
CompTIA A+ Essentials,
CompTIA A+ Remote Support Technician,
CompTIA A+ Depot Technician,
CompTIA Network + 2005
