SOZO-Email-Newsletter_2

Help and Support

learndirect Business eCourses resellers
A number of organisations are appointed as eCourses resellers for learndirect Business; Gloucestershire Enterprise Ltd is one of these and as such we are entitled to sell learndirect Business eCourses as part of our wider range of products or services. 


learndirect Business eCourses

learndirect Business is the part of learndirect which specifically focuses on the training and development needs of businesses. learndirect Business has a range of products and services to help small and medium-sized businesses improve the skills of their workforce in the most cost-effective, least disruptive way.

eCourses deliver instant access to quality computer based training in the areas that are vital to the success of any business, including Computers and Software, Leadership and Management, Sales and Marketing, Financial Management and many more. Choose from over 125 online courses and a small range of CD/DVD-ROM courses.


Do learndirect eCourses include tutor support?
learndirect Business eCourses are designed to be fully "self contained", with no need for a tutor. We do not usually provide tutorial help with understanding and working through the course content. The exception is where you have purchased or are accessing your eCourse as part of our qualifications. 

We do provide technical help in the event that a course doesn't run (although we do not undertake to fix any technical problems with your PC, network or internet access). Please ensure that your PC meets the required technical specification before you buy. We recommend that you read the Technical Requirements found in the course description to ensure that the course will play on your PC.


Can I get help from my local learndirect centre if I get stuck?
No. learndirect Business eCourses are designed to be "self contained", with no need for a tutor - ideal, in fact, for learning from the workplace or at home.  


Is there any funding to help to pay for learndirect business eCourses?
No. learndirect Business eCourses are priced at our standard market rate and are not funded. On the main learndirect website , you can find details of centre-supported courses that are funded for certain learners in England (specifically for courses that are "skills for life" or for certain learners that may be progressing towards a qualification). Please note that those centre-supported courses are not part of the learndirect Business eCourses offer.

Delivery information for CD/DVD-ROM courses

When will I get my CD/DVD-ROM?
If you have ordered a CD/DVD ROM product from us, you should normally expect to receive your CD/DVD ROM within 4 days of purchase. If you have not received your CD/DVD ROM within 5 working days, please contact us. Please note our CD/DVD ROM products are clearly marked as such. All other courses on this website are delivered online.
Tel: 0845 8389964 Email: info@glosenterprise.co.uk Twigworth Court Business Centre GL2 9PG